These Terms and Conditions set out the basis on which Burton Street History provides building, refurbishment and restoration services. By engaging our services, you agree to these terms.
Services
We provide building, refurbishment, restoration and related construction services as agreed with the customer. The scope of work, materials, specifications and expected completion times will be confirmed before work begins.
Quotations and Pricing
Quotations are based on the information available when they are prepared. Where additional work or unforeseen conditions arise, we will discuss any changes to the scope and cost with the customer before proceeding where reasonably practicable.
Payment
Payment terms will be agreed before work starts. Customers are responsible for making payments by the agreed dates. Any outstanding balance may affect the continuation of works.
Changes to the Work
Requests to change the agreed specification, materials or scope of work may affect the price and completion date. Any significant changes will be discussed and agreed before the additional work is carried out.
Access and Site Conditions
The customer must provide reasonable access to the property and work areas. Delays caused by restricted access, concealed defects, unsafe conditions or circumstances outside our reasonable control may affect the project schedule. Our approach to managing risks on construction sites is outlined in our Workplace Safety Policy.
Materials and Workmanship
Materials will be selected according to the agreed specification and the requirements of the project. Construction and restoration work will be carried out with reasonable care and skill. Where applicable, workmanship and completed works are covered by our Workmanship guarantee.
Project Delays
We will make reasonable efforts to complete works within the agreed timeframe. Completion dates may change because of circumstances beyond our reasonable control, including adverse weather, material shortages, unforeseen structural conditions or delays caused by third parties.
Customer Responsibilities
Customers must provide accurate information relevant to the project and notify us of any known structural, access or property-related issues that may affect the work. Any personal information provided to us is handled in accordance with our Personal Data Policy.
Cancellation and Termination
Cancellation or termination arrangements will depend on the agreed contract and the circumstances of the project. Any cancellation charges will be proportionate to work completed, costs incurred and commitments made on the customer’s behalf.
Liability
Nothing in these Terms and Conditions excludes or limits any liability that cannot legally be excluded or limited. Nothing affects the customer’s statutory rights under applicable UK law.
Complaints
If you have concerns about our services, please contact us as soon as possible so that we can investigate the matter and seek an appropriate resolution.
Website Information
Information published on this website is provided for general information. Project specifications, prices and contractual obligations are determined by the individual agreement between Burton Street History and the customer.
Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be dealt with in accordance with applicable UK law.
Changes to These Terms
We may update these Terms and Conditions when necessary to reflect changes to our services or legal requirements. The terms applicable to an agreed project will be those provided or agreed with the customer for that project.
Contact Us
If you have any questions about these Terms and Conditions, please contact Burton Street History using the details provided on our Contact Us page.